Terms of Service

Last Updated: November 7, 2025

1. Agreement Overview

This Terms of Service agreement ("Agreement") governs your relationship with Outraged Hosting ("Company," "we," "us," or "our") when using our hosting services, website, and related products ("Services"). By creating an account or using our Services, you ("Customer," "you," or "your") agree to these terms. If you disagree with any part of these terms, you must discontinue use immediately.

1.1 Additional Policies

Your use of our Services is also governed by our Privacy Policy, Acceptable Use Policy, and any service-specific agreements, which are incorporated into this Agreement by reference.

2. Service Description

Outraged Hosting provides web hosting, VPS hosting, domain registration, and related services. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with reasonable notice to customers.

3. Account Eligibility and Registration

3.1 Age and Authority Requirements

You must be at least 18 years old to register for our Services. If registering on behalf of a business or organization, you warrant that you have authority to bind that entity to this Agreement.

3.2 Accurate Information

You must provide truthful, current, and complete registration information, including a valid email address different from any domain you're registering with us. Providing false information may result in immediate account termination.

3.3 Account Security

You are fully responsible for maintaining account security and all activities under your account. We may require government-issued identification for verification purposes, especially for dedicated servers or high-value orders.

3.4 Multiple Account Restrictions

Creating multiple accounts to abuse new customer promotions is prohibited. Violating accounts will be suspended until all outstanding balances are resolved.

4. Acceptable Use Policy

You agree not to use our services for any of the following prohibited activities:

4.1 Illegal and Criminal Activities

Any illegal activities or content that violates federal, state, or local laws
Distribution of illegal drugs, weapons, or other contraband
Money laundering, fraud, or other financial crimes
Hacking, cracking, or unauthorized access to systems
Identity theft or impersonation

4.2 Intellectual Property Violations

Nulled or pirated software: Hosting, distributing, or using nulled, cracked, or pirated software is strictly prohibited
Copyright infringement including unauthorized distribution of movies, music, books, or software
Trademark violations or unauthorized use of branded content
Warez sites or file sharing of copyrighted materials
License key generators, cracks, or software activation tools

5. Payment Terms and Refunds

5.1 Payment Requirements

All services must be paid in advance. We accept major credit cards, PayPal, and other approved payment methods. Prices are subject to change with 30 days notice to existing customers.

5.2 Refund Policy

We offer a 30-day money-back guarantee for new hosting accounts only. Refunds exclude domain registrations, setup fees, and accounts terminated for policy violations.

6. Limitation of Liability

Outraged Hosting's total liability for any claims arising from or related to our services is limited to the amount paid for services in the preceding 12 months. We are not liable for indirect, incidental, special, or consequential damages.

7. Contact Information

For questions about these terms or our services:

General Support: support@hero-servers.com
Billing Inquiries: billing@hero-servers.com
Abuse Reports: abuse@hero-servers.com